When it comes to measuring the success of change, key performance indicators (KPIs) are an essential tool. By tracking the right KPIs, you can get a clear picture of how your change initiative is progressing and whether it is likely to be successful. The Measuring the Success of Change – Key Performance Indicators (KPIs) Checklist will help you to identify the most important KPIs for your particular change initiative. It includes a range of KPIs that can be used to measure different aspects of change, from the effectiveness of communication and training to the level of employee engagement.
- Establish what metrics you will use to measure success.
- Define what success looks like
- Identify what data you will need to track these metrics.
- Develop key performance indicators (KPIs) to track progress