When it comes to customer feedback, it’s important to take a proactive approach to ensure you’re getting the most out of the insights you gather. Our customer feedback utilization checklist will help you do just that, by providing a step-by-step guide on how to make the most of your customer feedback data. 

• Gather customer feedback data. This can be done through surveys, customer service interactions, or other means.
• Make a list of all the ways you collect customer feedback (e.g., surveys, interviews, focus groups, online reviews, etc.).
• Define what customer feedback is and its purpose
• Analyze the data to identify trends and insights.